Care & Returns

Return Policy

30-Day Returns

We accept returns of unworn pieces in original condition within 30 days of delivery. Original tags must remain attached.

How to Return

Email concierge@crownandgrace.com with your order number to initiate a return. We will provide a prepaid label and instructions.

Refunds

Refunds are issued to the original payment method within 5–7 business days of our receiving the returned item.

Final Sale

Bespoke commissions, altered garments, and items marked Final Sale cannot be returned.

Exchanges

For size or color exchanges, please contact our concierge — we will reserve your preferred piece while your return is in transit.